Privacy notice.

Version 2026-11-11 · Effective 2026-11-11

Who this notice is from

This notice describes how RavenCo (RAVEN Consulting, Phoenix, Arizona) handles information you send through this website, ravenco.org. Questions about anything in this notice: adam@ravenco.org.

What the inquiry form collects

If you send an inquiry, the form collects:

Always

• Your first and last name
• Your email address
• Whether you are asking about consulting or are not yet sure
• Your message — the question or project you describe
• Whether you would prefer a reply by email, or an email and then a call
• Your confirmation that you have read this notice, and your confirmation that you understand the form is not the place for confidential material

If you are asking about consulting

• Your company name
• Your trade or business type
• Which areas you would like to discuss

Only if you choose to give them

Every one of these is optional and the form works without them:

• Your website
• The tools or software you currently use
• How you heard about RavenCo

Sent automatically with the form

So that RavenCo can see how people find the site, the form also sends:

• How you arrived: the website that linked you here, if your browser reports it, and any campaign tags or ad click ID in the link you followed
• The first page you landed on, when you first visited, the last few pages you viewed here before the form, and how many pages you viewed
• Your device type and browser (for example, "Phone · iPhone · Safari") and your browser’s language and time zone
• An approximate location (city, region, and country) estimated from your IP address

That is the complete list. Nothing on it is sent unless you send the form.

What the form does not collect

• No file uploads. The form does not accept attachments or drawings. This is deliberate: please do not send bid documents, plans, or anything confidential through this website.
• No phone number is required. The form does not ask for one.
• No payment details. Nothing is sold through this website.
• No sensitive personal information — nothing about health, finances, background, or any similar category is asked for, and none should be sent.

Why the information is used

To read your inquiry and reply to it. That is the only purpose. Your information is not sold, rented, or shared for anyone else’s marketing, and you will not be added to a mailing list because you used the form.

Tracking, analytics, and cookies

The site sets one cookie, and only in one situation. If you submit the form and it fails while your browser has JavaScript switched off, your own answers are handed back to your own browser so the page can refill them for you rather than making you retype everything. That cookie:

• holds only what you yourself just typed,
• is signed so it cannot be tampered with,
• cannot be read by any script in the page,
• is not sent to any other website,
• and is deleted the instant the page reads it.

It goes nowhere else and it is never used to recognise you later.

Separately, the site keeps one small note in your own browser’s storage (not a cookie): how you arrived, the page you landed on, and the last few pages you viewed here. It stays on your device and is only sent if you send the form, as listed above. It is not shared with any other website, it expires after 90 days, and clearing this site’s data in your browser removes it.

IP addresses

Like every website, this one sees the IP address of the device making a request. It is used momentarily, in memory, to limit how many times the form can be submitted in a short period — the ordinary protection against automated abuse. If you send the form, the website host also estimates an approximate location from it (city, region, and country), and that estimate is included with your inquiry. The address itself is not written to a database, not stored alongside your inquiry, and not used to identify or profile you. Our website host may keep its own operational logs, as any host does.

Who else can see your inquiry

• The website host. The site runs on Vercel, which operates the servers the website is served from.
• The email sending service. The website hands each inquiry to Mailgun (Mailgun Technologies, Inc.), which sends it on as an email and keeps its own delivery records for a limited period.
• The mailbox provider. Inquiries are delivered to a mailbox hosted by Google Workspace (Google LLC), which carries and stores the message.
• Adam Waltho, who reads the inquiries at adam@ravenco.org and replies from that address.
• The website developer. eSEOspace, which builds and maintains this website, receives a copy of each inquiry so it can confirm the form is delivering. It does not contact you, and it keeps that copy no longer than the retention period below.

No one else. Inquiries are not sold or shared with any other business, and there is no CRM or marketing platform in the path.

How long it is kept

Inquiries are kept for 24 months, after which they are deleted. That is long enough that a conversation picking back up a year later still has its history, and short enough that the site is not holding strangers’ details indefinitely. If you would like your inquiry deleted sooner, ask at the address below and it will be.

How it is protected

The website is served only over an encrypted connection (HTTPS). Inquiries arrive in Adam’s email account, which is protected by his own account security. The website itself keeps no database of inquiries.

Your choices

Write to adam@ravenco.org and you can ask:

• what information about you is held,
• for it to be corrected,
• for it to be deleted.

We will act on those requests. You do not need to give a reason. This notice does not claim compliance with any particular privacy law. If a law where you live gives you rights beyond the ones described here, those rights still apply and asking at the address above is the way to use them.

Children

This website is for business use and is not directed at children. Inquiries from anyone under 18 are not sought.

Changes to this notice

If this notice changes, the version and effective date above change with it, and the version in force when you submitted an inquiry is recorded with that inquiry.

Contact

RavenCo (RAVEN Consulting), Phoenix, Arizona — adam@ravenco.org